Terms of service

Welcome to Ovaen. By accessing our website or purchasing from us, you agree to the following Terms of Service.

1. Orders

All orders are subject to availability and confirmation. Once an order is placed, we may contact you to confirm your order details before processing it.

Please make sure that your name, phone number, email address, and delivery address are accurate when placing your order.

2. Product Information

We do our best to display our products, colors, sizes, and details as accurately as possible. However, colors may appear slightly different depending on your screen or device.

3. Pricing & Payment

All prices displayed on our website are in EGP unless otherwise stated.

Ovaen reserves the right to update product prices, descriptions, or availability at any time without prior notice.

4. Shipping

Orders are delivered within 3–5 business days from order confirmation.

Shipping fees are calculated based on the delivery location and are displayed at checkout.

For more information, please refer to our Shipping Policy.

5. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Please review the policy before placing your order.

6. Order Cancellation

If you wish to cancel your order, please contact us as soon as possible. Cancellation requests cannot be guaranteed once the order has been processed or shipped.

7. Website Use

You agree to use our website only for lawful purposes and not to misuse, disrupt, or attempt to gain unauthorized access to any part of the website.

8. Intellectual Property

All content on the Ovaen website, including logos, designs, images, graphics, text, and other materials, is owned by or licensed to Ovaen and may not be copied, reproduced, or used without our prior written permission.